Better Experiences for Your
Sales Reps and Customers
Services
Implement and Optimize Go-to-Market Systems and Processes
Run your business with systems and processes that drive adoption, convert more leads, and give you better insights.
- Hubspot CRM implementation, systems integration, and optimization
- Lead management, sales process, and pipeline management
- Quoting and proposal generation
- Pre and post-sale process automation
- Role-specific reports and dashboard building
Design and Drive Word-of-Mouth Marketing Programs
Turn your happy customers into promoters of your business that drive low-cost high-converting leads back to you.
- Loyalty program design that reinforces and differentiates your brand
- Multi-location review site planning, setup, and monitoring
- Referral program implementation
- Promoter and detractor identification through NPS surveys
- Review and referral request automation throughout the customer journey
About me
My name is Ben Fox. I am an independent consultant that focuses on helping scaling businesses with their go-to-market systems and strategy.
I grew up in Vermont and moved to San Francisco in 2011 to pursue a career in solar. Since then I have worked in B2B and B2C business, big and small, in sales, marketing, and operations, and in every role I have been obsessed with making things work better and delivering exceptional customer experiences.
After 10+ years in San Francisco in 2022 I moved to Sonoma County with my wife, daughter, and dog. I started consulting to work on what excites me the most: helping small business leaders run their businesses better within their budget.
"As the founder of a bootstrapped tech startup I appreciate having someone like him to help me tackle the challenges our team faces"
"Ben helped to set up our CRM in HubSpot after using several other CRMs that did not fit our needs. He was able to create a process and help coach to using the system with our sales process in order to grow sales through tracking and live targets. Highly suggest working with Ben!"
"We work with tons of different vendors and services. I have to admit that Fox is hands down the most professional and on point of any vendor or service we have. He was easily able to take the ideas and concept from theory or in our head to actually on paper or in this case online and actually implement them. Not only was he able to implement concepts we were trying to create but also outside of our conversations would fully think down the road in benchmarks of what systems we should be thinking about with scaling."
Systems to Scale With
Some of the systems I work with and recommend that allow your business to scale with easy to manage no-code solutions.
